There are lots of ways to get in touch with us!
Our Advisers respond to enquiries by telephone, email and live chat from Monday to Friday between 9am and 5pm (excluding Bank Holidays).
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Contact us
Explore the different ways you can contact Fosterline below:
Call us on: 0800 040 7675
All calls to Fosterline from the UK are free. We are open 9am to 5pm, Monday to Friday (except Bank Holidays). You can leave us a message outside of these hours and we will aim to respond on the next working day.
Email us on: [email protected]
We aim to respond to all emails as soon as possible and no later than the next working day.
Complete our contact form
Short of time? Fill in our contact form and we'll get back to you as soon as we can!
Use our live chat function
Click on the circular messaging button in the bottom right of your screen and an Adviser will be with you as soon as possible. Our live chat is open 9am to 5pm, Monday to Friday (excluding bank holidays).
Interpretation and Textphone
We are working hard to make Fosterline available to as many prospective and current foster carers as possible. We offer interpretation and translation for more than 240 languages, including British Sign Language (BSL), and textphone users can contact us on 18001 020 3318 3858.
If you have any other accessibility requirements, please get in touch with us and we'll do what we can to help.
Press and media enquiries
For any media enquiries, including requests for commentary, interviews or information, please contact The Fostering Network's marketing team at [email protected].
If you are worried about a child
If you're worried about a child, you can speak to the NSPCC about your concerns. Whether you want to report child abuse or neglect, or aren’t sure what to do, the NSPCC can listen, offer advice and support and take the next steps if a child is in danger.
- Call: 0808 800 5000 (8am – 10am, Monday – Friday and 9am – 6pm at the weekend)
- Email: [email protected]
- Report your concerns online (24 hours a day, 365 days a year)
If a child is in immediate danger, call the police on 999 straight away.
Counselling service
Fosterline England is proud to offer a free, professional counselling service for fostering related issues. These sessions are run by a BACP accredited Psychotherapist & Counsellor, who is also a qualified senior Social Worker and Family Mediator. The service is available on a referral-only basis to people who have accessed support through Fosterline, and who a Fosterline Adviser believes might benefit from additional professional support. You can click here to learn more, or get in touch with us today.
